LUMA Certified Human-Centered Design Practitioner (Classroom, Synchronous and Asynchronous e-Learning) (2024)

Course Information

Building Skills to Solve Problems Creatively and Collaboratively

Earn LUMA Certification as a Practitioner of Human-Centered Design

Use Human-Centered Design Thinking in your daily work to tackle problems and design powerful solutions.

The LUMA HCD Practitioner Certification Program teaches you Design Thinking skills and equips you to tackle the challenges you face in your daily work creatively, collaboratively and with confidence as a different way of working.

Over around 9 weeks, the program combines expert instruction in the LUMA System of Human-Centered Design with learn-by-doing activities and expert coaching to help your new skills stick.

Participants will learn many human-centered design methods, using real-world scenarios for hands-on learning of each method’s activities and techniques to help your team identify the right problems to solve and design solutions that people want and need.

The Practitioner Certification Program runs as a cohort, so you will also be learning together as individuals, teams and as a group. Each section is limited to 20 participants.

What recent participants are saying about this course

“I feel like I just levelled up with a new bag of tools that will help me not only in project management, ideation & design optimization, but it has also taught me new communication methods to bridge gaps and get buy-in, whether for personal endeavors like optimizing my daily routines or for work, to sell a design direction/solution.”

Jessica,
Design Manager, Singtel

“What I like most is learning new techniques that are simple to follow. I loved hearing about the trainer’s experience in using these recipes. I would love to hear more. They’re inspiring.”

Sabrina,
UX Lead, BNY Mellon

“The LUMA HCD Practitioner program is a unique upskilling learning experience for any career professional looking for a modern, intelligent and effective framework to supplement a variety of work processes like work/design sprints, agile methodologies, scrum based processes, federated learning/distribution and so much more. The instructors provide an immersive education/learning environment, and when supplemented with team/pair work, classroom-to-real-working-life application of coursework, provides the ultimate modern day launchpad for your day to day work and life tasks”

Leon,
Creative Director, Prudential

“The LUMA program has a well-blended approach to learning the Design Thinking methodologies. After attending the lessons with hands-on learning and expert coaching, I am able to immediately apply the concepts and practice Design Thinking. Definitely a skill I would recommend for everyone to learn, so as to speak the same creative language at the workplace!”

Kaz Tan,
Manager, BNP Paribas

“I’ve been telling fellow communications professionals that both data storytelling and design thinking are key skills for us these days, so signing up for this program was me walking the talk. I’ve had no regrets. Even on Zoom, the learning was interactive and engaging. There is a lot of content that we can discover on our own after the program so I’m excited to keep learning on my own.”

Jason Leow,
Managing Director – Communications, Asset Management Company

This course is offered by the SkillsFuture Innovation Unit (NP CET).

For more information on human-centred design training, please visit our Human-Centred Design Institute @ NP here.

Learning Outcomes

Through a dynamic mix of presentations and hands-on activities, the programme helps you to:

• Use human-centered design methods, activities and techniques in your work on a daily basis, whatever your job is.
• Provide teams with a repeatable way to innovate, and begin to speak a common language for creative problem-solving that leads to faster, better collaboration that gets results.
• Know how and when to apply combinations of human-centered design methods to common challenges, such as aligning a team or coming up with better ideas. This offers creative alternatives to traditional brainstorming.
• Build your own agendas for work sessions that use combinations of LUMA methods to address specific business challenges. Help uncover deeper insights from market research
• Collaborate effectively and productively with others — whether that’s colleagues, customers or partners — both in-person and remotely, across locations and time zones.

Course
Schedule

Lesson Plan

Certification

Entry Requirements